
We also immediately contacted our answering service
and told them to have you disregard the collection
message.
We have made some
changes to prevent the
possibility of this type of mistake happening in the
future.
Once again we are very
sorry for upsetting your weekend and hope you will
forgive us for the mistake.
I’ve always told my
kids it’s the little things that count in life;
being kind to your neighbors, returning a lost
wallet, picking up after yourself while enjoying the
great outdoors. While
each action might not amount to much on its own, if
everyone does a little we see a big impact in our
communities.
That’s why I’m a proud
supporter of Butler
Rural Electric’s Operation Round Up® program.
Six bucks isn’t a lot of money—it’s about what you
would pay for a meal at a fast food restaurant.
But $6 equals the average
amount folks who support our Operation Round Up
program give every year,
all through spare change.
Members—people like you who receive electricity from
the co-op—have their bills automatically rounded up
to the next whole dollar amount.
Let’s say your bill is $82.90.
It would be rounded up to $83, with a dime going to
Operation Round Up. The extra pennies, nickels,
dimes, and quarters then flow into a fund managed by
a committee of Butler REC employees.
That fund assists
worthy local organizations as well as fellow members
who’ve fallen on hard times.
Sure, donating $6 over the
course of a year may seem like a little thing. But
if you put all of that money together—well, things
start to get exciting. Roughly 3,695 members of
Butler REC are chipping in
to support Operation Round Up, and that number grows
every month.
Good thing, too, because the
need has never been greater. Last year we
distributed $16,357.62 to members with personal
disasters such as losing their home to a fire,
worthwhile
groups like Salvation
Army Toy-a-thon, YMCA Strong Kids Program, National
Fire Safety, Butler Homeless Initiative, Children’s
Miracle Network, Trinity Heights Respite Care,
American Cancer Society, Soldiers in Afghanistan,
Kansas Food Bank, Hearts of America, local 4-H
organizations, fire departments and schools, Fishing
Has No Boundaries, Community Helping Our Kids, Big
Brothers Big Sisters and March of Dimes.
Since we launched Operation Round Up in 2003 we’ve
given community groups and folks in need more than
$173,248.09. That’s something we should all be proud
of—your assistance is changing lives in our
communities.As
I said, it’s the little things that count in life.
About 250 local electric co-ops nationwide currently
run Operation Round Up programs. All told, consumers
at these co-ops have raised more than $100 million
since the idea was started by South Carolina’s
Palmetto Electric Cooperative in 1989. If
you’re one of the members who makes Operation Round
Up possible, thank you. If you haven’t heard about
the program before and would like to participate,
visit our website at
www.butler.coop
or call us at 800-464-0060. Together, we can
use a little pocket change to change our
communities.
In closing, I hope you are having a great summer.
It seems to go so fast
with all of the activities and vacations.
My wife and I just
spent a week of our vacation keeping our 2 and 4
year old grandsons so our daughter and her husband
could have a well deserved vacation together.
They live in
Albuquerque, New Mexico so we don’t get to see them
as often as we would like to.
We had a great time,
but grandma and grandpa are worn out.
So I am back to work to
rest up. Ha!
Until Next month.
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Sincerely,
LAST UPDATED
07/30/10
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The first thing I would like to do this month is apologize for our
big mistake with the recorded message the first part of June.
We had good intentions to give you great news that we were
reducing the time you needed to watch your demand by 3 hours.
Instead, due to a technical glitch in the software, we sent
you a very disturbing message that your bill had not been paid and
you were in danger of possible disconnection. As
soon as we discovered the problem we did everything we could to
rectify the situation by sending out a retraction by phone and
e-mail.
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