MFA Information

Enable Multi-Factor Authentication on Your SmartHub Account

Two-Factor Authentication (also know as 2FA, Multi Factor Authentication or MFA) adds an extra layer of verification on top of a user’s password when accessing their SmartHub Account. Instead of p roviding only a password to log in to Smart-Hub, 2FA requires users to provide an additional code or confirmation from a text, email, or verification app.

Setting Up multi-factor authentication in SmartHub

Follow the same steps for mobile and desktop setup.

Login to your SmartHub account and navigate to Settings > Two-Factor Authentication. Check the Enable Two-factor Authentication. Select your contact method. Choose between:


One-time Code Generator App: Upon downloading the application to a mobile device, customers access a verification code by clicking one of the links listed under the Suggested Applications section (e.g., Android | iOS Google Authenticator).

Email: Entering an email address and clicking Continue sends the code in an email.

Text Message: Entering a phone number and clicking Continue sends the code as a text.

Either way you choose to have your code sent, enter the verification code in the Authentication Code box and click sign in. With two-factor authentication enabled, you will be prompted for a two-factor code when you login, attempt to recover/reset your password, or add additional services to your account.

Access from your phone!

You can use this great resource from your home computer, or on the go! Just click on the appropriate button below to quickly download your app. Now you can make payments and manage information from anywhere.